Exploiting synergies: one solution for all savings banks
- Partner company: GuideCom AG
- Automation of the credit application process

Challenge
- The credit application process of the savings banks used to be very time-consuming and was carried out by humans - processing time per transaction over 10 minutes
- No automation so far, as the introduction of individual systems per savings bank would be cost-intensive
- Process at the savings banks basically similar, but with certain individual requirements
Our solution
- AI solutions trained centrally by GuideCom and Buildsimple to automate the credit application process: separating, classifying, reading documents such as ID cards, pay stubs or tax notices.
- Easy integration of AI solutions into GuideCom's Service Cockpit for savings banks through standardized buildsimple APIs
- Unified AI solutions distributed to savings banks via GuideCom
Customer benefits
- Significant time savings for savings banks through the use of AI in document processing
- Generic solution for all savings banks that can be used without individual training thanks to abstracting AI models
- Integration of new savings banks within minutes by using cloud technology and synergies
Key Results
- Acceleration of credit application management with AI
- Faster processes due to significant time savings per operation
"The collaboration with Buildsimple results in many added values for our savings banks: these include the reduction of manual handling around documents, a high degree of automation and thus a significant streamlining of processes with strong time benefits."

Simon Pace
Head of Business Growth
GuideCom AG
GuideCom AG