Electronic management of files and processes is of central importance for companies, as documents and processes form the basis for business-critical decisions. The following factors are necessary for high efficiency and flexibility: Every user should be able to access information intuitively, quickly, regardless of location and on a process-related basis.

Simple and user-friendly configuration of different use cases in one system. Information silos are avoided and a standardized user interface is provided with little training effort.

Internal compliance and legal requirements with implications for access security, traceability and audit-proof storage of content must be taken into account.

Standardization of filing and information authorizations according to defined rules ensure high system flexibility and fast reactions to changes. Process support with a mailbox is necessary for daily work in order to make information available depending on the process step and to document decisions in the processes.

Finally, the system must be future-proof and scalable due to the constantly growing volume of information.