AI-based input management in the insurance industry
- Case Study: Insurance
Challenge
- No automatic document separation
- Predominantly rule-based approach to classification
- Missing subject data extraction
- Different archive formats
- Lack of usability of generic services
Our solution
- Several use cases productive: separation and fine classification of documents as well as subject data extraction for legal protection claims
- Continuous further development of additional use cases in several divisions
- Cooperation with other insurance companies: Sharing AI solutions from the claims area
- Department controlled process with Buildsimple training support
Customer benefits
- Implementation of previously unfeasible use cases with very good recognition rates for the specialist area
- Easy implementation of new use cases by business departments, without costly IT projects
- Interdisciplinary use
- Flexible and fast integration into existing systems through generic services
Key Results
- Replacement of the previous input management system
- Automatic document separation, fine classification and subject data extraction