Processes that take care of themselves
Do you need to process thousands of documents every day? Claims notifications, incoming invoices, policy changes, delivery notes, citizen inquiries. Many of them first end up on your employees’ desks.
What happens next takes time: open the document, read it, categorize it, manually transfer data, assess the case, decide and forward it. Every time.
Artificial intelligence can take over recurring manual tasks. But who wants to commit long-term to a single AI provider when AI models are constantly changing? And who has the time and budget to launch a new IT project for every new document type and also take care of security, scalability and stability around the integration?
Change the rules of the game with our Intelligent Document Processing platform.
CUSTOMERS
AUTOMATION RATE
AI MODELS
Access to a wide range of AI models, with just one click
With our cloud platform, you automate your inbox and downstream processes. You combine AI-powered recognition, business process logic and system integration. Your business department does most of it themselves. What this means in practice:
Self-service for business departments
Your team prompts or trains AI models, defines rules and manages exceptions directly in the interface, without any programming knowledge.
Ready to use immediately
No infrastructure project, no server installation. You start with one use case and are productive within a few weeks.
No dependency on a single AI provider
Work with machine learning, generative AI and agentic AI at the same time, and choose the right method and AI model for each document type. You are not tied to Anthropic, OpenAI, Google or Microsoft.
Operated from Germany
For European customers, the entire infrastructure runs on AWS in Frankfurt and Brandenburg. Buildsimple can be made available in almost any European AWS region if required.
One platform for many use cases
Every new use case is built on the same building blocks. Your team learns once how Buildsimple works and applies it to all processes.
Full control over every step
You determine which steps run automatically and where your team reviews and approves. Every action remains traceable, from the AI version used to the follow-up action performed.
Start small. Think big.
The platform offers 4 levels of automation. You start where your greatest leverage lies and continue building on the same foundation when you are ready.
Each level builds on the previous one.
Level 1 - AI Solutions
Separate, classify, extract, anonymize
Your business department configures which information is captured and how exceptions are handled.
Classify
Extract
Handwriting recognition
Anonymize
A good fit if: Your team still manually opens, reads and transfers documents into systems today.
Effort: No infrastructure project. Start with one use case and be productive within a few weeks.
Level 2 - Pipelines & Cases
From document to managed inbox
Human-in-the-Loop: Your team only sees what needs their attention, no more routine cases. This enables you to implement a complete inbox solution with email integration, dashboards and manual follow-up checks.
Case reference
Email integration
Rules & verification
Human-in-the-loop
A good fit if: Your inbox treats every case the same today — whether routine or exception.
Effort: Builds on Level 1; no new infrastructure project required.
Level 3 - Business Insights
Process knowledge as a basis for decisions
The result: prepared decision templates, assessments and customer analyses, directly from the document inbox.
Next-Best-Action: The system suggests the appropriate next step before your employee needs to search.
Decision templates
Assessments
Next-Best-Action
A good fit if: Your employees spend time looking up policies or precedents.
Effort: Uses existing documentation — initial setup by the business department, no model development required.
Level 4 - Agentic Processing
Autonomous action within a controlled framework
Human-in-the-Lead: You determine what should happen automatically and where human approvals are required. You remain in control.
Supplement cases
Prepare queries
Notifications
System handover
A good fit if: You already have clear, recurring decision rules and want to take the next step toward true automation.
Effort: Greater than Levels 1–3, depending on the connected target systems — defined together in the rollout plan.
BUILDSIMPLE-EDGE
Globally available, rooted in Europe and sovereign
As a cloud solution, Buildsimple is fundamentally available worldwide through the global AWS infrastructure. At the same time, we operate the platform by default in German data centres in Frankfurt am Main and Brandenburg. This means that the data of our European customers remains in the EU, is subject to German and European law, and is protected against access by non-European authorities through extensive technical and organisational measures.
Those wishing to go one step further can use Buildsimple-EDGE to move processing entirely to their own infrastructure. Documents and their contents are then processed and stored exclusively in your data centre or network, or optionally in a sovereign German cloud, and never leave your own protected environment.
Compute-intensive tasks such as training AI models, as well as maintaining, approving and versioning processing pipelines, remain centrally managed by Buildsimple, preserving the pace of innovation and low maintenance effort of a centrally operated platform.
This allows you to work with Buildsimple in your day-to-day operations just like with a familiar cloud service and, at the touch of a button, migrate it to an EDGE solution within your own infrastructure as soon as your requirements demand it.
BUILDSIMPLE FOR PRIVATE HEALTH INSURERS
Ready for tomorrow's challenges with Buildsimple-PKV
The healthcare system is facing major challenges. Rising costs and growing expectations for digitalisation place high demands on private health insurers. To succeed in this environment, they need seamless, end-to-end automation of their core processes. Individual AI building blocks and a patchwork of standalone solutions quickly become a competitive disadvantage.
Technology alone and larger AI models rarely make the difference. What matters is process and domain expertise, as well as your team's control over and trust in the solution.
Buildsimple-PKV is our solution for private health insurers. As a solution accelerator, it maps the standard processes found in the input management of private health insurance providers. From pre-sorting, separation and classification to domain data extraction and the detection of the respective business transactions. This means that everything you need for your private health insurance processes is preconfigured and available from the outset. The solution can be easily configured independently and extended to meet your own requirements.
At the same time, it is ready for the next step: with Agentic Processing, you decide whether and when you want individual business transactions to be processed further by agents in the future.
Extensible, explainable and traceable, together with us you can master the requirements of today and tomorrow.
This is how your process becomes an AI agent.
Buildsimple is not a traditional IT project. Implementing a SaaS solution takes place in much shorter cycles. Getting started is quick, and further development is in your hands.
Phase 1
Your starting point
You set up your Buildsimple tenant and select the process with the greatest potential. Together, we decide which AI strategy is best suited to your use case.
Your business department prompts or trains the AI model with its own documents directly in the interface. In the meantime, your IT department connects Buildsimple to your existing systems once via our secure REST API. After just a few weeks, the first process is live.
Phase 2
You take control
Your team takes over ongoing configuration for new document types, adapted rules and changed exception handling.
Buildsimple provides continuous explainability, dashboards, monitoring, versioning, staging and rollback, so that your changes are traceable and reversible. The system learns from your teams' corrections and improves automatically.
Phase 3
Scaling
Every additional document type is set up on the same platform without a new project. The next stages (pipelines, business insights and Agentic Processing) can be activated when the need arises.
Buildsimple Professional Services provides ongoing support for more complex processes, industry requirements and extensions.
What you need to bring:
Sample documents for the first use case
An IT-side integration via REST API (one-time, approx. 1–3 days of effort)
A contact person in the business department who trains models and maintains rules
No AI expertise, no in-house infrastructure, no ongoing IT resources
SECURITY AND COMPLIANCE
We protect what matters to you
For IT management and operations, functionality alone is not enough. What matters is that security, traceability and operational capability can be demonstrated.
Compliance-ready
For regulated companies and demanding requirements
Scalable
For high volumes and growing use cases
Stable
For the security of your core processes
Auditable
For traceable decisions and clear audit trails
Certified and Tested
ISO/IEC 27001, BSI C3A, AWS Qualified Software, Hiroshima AI Process
Exception handling
Deliberately identify and manage special cases
Monitoring
Optimisation and traceability of quality
Security
TÜV-tested protection of your data
Human-in-the-loop
Where security takes priority over full automation
Deployable in sensitive environments
Innovation without risk through sovereign cloud environments and, with Buildsimple-EDGE, even in your own data centre
Pricing model
Buildsimple is suitable for companies of any size. You decide whether you want to be billed monthly or annually. For companies with long-term planning, we offer multi-year contracts. This provides greater certainty for the budget, operation and expansion of your automation.
BASIC
Platform
The platform licence provides all the core functions for autonomous processing of complex processes
Operation and maintenance
Security and compliance
Integrations
Process logic and controlling
ARTIFICIAL INTELLIGENCE
AI transactions
AI functions are billed on a transaction basis. Access to different AI strategies.
Machine Learning
Generative AI (LLMs)
AI agents
Bring your own Model
CUSTOMER SUCCESS
Professional Services
Benefit from our subject-matter and technical expertise, workshops and training courses.
AI training and fine-tuning
Quality optimisation
Integration and process consulting
Dedicated contacts
When new use cases arise, you can add pre-trained AI models and additional services via the Buildsimple Marketplace. This allows you to expand your automation step by step, in line with your processes, your volume and your next stage of growth.
TRUSTED IN PRACTICE
Professional Service
So that you can use Buildsimple securely and develop it further in a targeted manner
From getting started with the platform to live operation, you receive the support that fits your project, your team and your current implementation stage. Our experts support you with personalised onboarding, hands-on training, Professional Services and technical support.
Personalised onboarding
To get you started, we guide you through the Buildsimple platform and show you its most important features. You learn how to configure AI solutions, review processing results and manage your workflows in a controlled manner. The two-hour onboarding provides the foundation for independently using the key functions afterwards.
Training and enablement
We provide your team with the knowledge it needs for daily work with Buildsimple. Training is tailored to your employees' tasks, responsibilities and prior knowledge. This ensures that every role receives the knowledge it needs to use the platform confidently.
Training your AI solutions
Upon request, we handle the labelling of your training and test documents and support you in building your AI solutions. This can also include the development and optimisation of prompts for your language models, where required. Our trained team works in a specially secured training environment for this purpose.
Professional Services
Our experts support you during implementation, at go-live and in the further development of your solution. Services range from defining and assessing your document types to technical support with integrating and using the Buildsimple API.
Customer Success
We continue to support you in further developing your solution even after go-live. Together, we review the quality of processing results and optimise models, configurations and workflows. This enables new business requirements and technological developments to be incorporated into your solution in a controlled manner.
Technical support
Our support team assists you by phone, email or web with technical questions and issues. Depending on the support package booked, binding Service Level Agreements for response and recovery times can be agreed.
What support do you need?
Whether you are getting started, implementing, going live, running in production or developing further: together, we clarify which services are right for your project and your team.
FREQUENTLY ASKED QUESTIONS
FAQ
How do documents become next steps?
Extracting documents is only the beginning. What matters is how information is checked, linked to a case and handed over to the right process. Here we explain how Buildsimple supports document-based workflows from receipt to the next action.
Document-based process automation means that incoming documents, emails, attachments and requests are not merely extracted. They are assigned to a case, checked from a business perspective, prepared for decisions and handed over to the next process step in a controlled manner.
Traditional document processing often stops at text recognition, classification or data extraction. Buildsimple connects these steps with rules, case context, organisational knowledge, human review and defined follow-up actions.
Buildsimple identifies what an incoming item is about, which information is already available and what is still missing. Rules, master data and subject-matter expertise can then be incorporated so that your employees receive complete and traceable decision briefs.
Agentic process support means that defined next steps are prepared or carried out in a controlled manner. This can include follow-up questions, notifications, case updates or the transfer of verified data to a line-of-business system.
You determine which decisions may be automated and where approval must remain required. People can be involved specifically, particularly in the case of exceptions, low confidence levels, regulatory-relevant decisions or complex matters.
For European customers, Buildsimple is operated by default via German AWS regions. For requirements where documents must not leave your own infrastructure, Buildsimple Edge can enable processing within your own protected environment. The specific architecture is assessed based on your requirements.